Marriott Marquis Washington, DC The LINE Hotel DC The Ritz-Carlton, Pentagon City Fairfield Inn & Suites by Marriott Washington, DC/Downtown Willard InterContinental Washington, an IHG Hotel Days Inn by Wyndham Washington DC/Connecticut Avenue Embassy Suites by Hilton Washington D.C.

Washington Plaza Hilton Garden Inn Washington DC Downtown JW Marriott Washington DC Trump International Hotel Washington DC Tabard Inn The Watergate Hotel Residence Inn Washington, DC /Capitol Courtyard by Marriott Washington Downtown/Convention Center Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel AC Hotel by Marriott Washington DC Downtown Hilton Garden Inn Arlington/Courthouse Plaza Embassy Suites by Hilton Washington DC Georgetown The Ritz-Carlton, Washington, D.C. Thkfully I spoke up b/c another couple shared they too had no hot water! Interestingly, the front desk mgr offered me “free bkfst” for my inconvenience but I had bkfst included in my pre-paid pkg! Then he offered me free parking, but I had no car.I’m not sure who trained this guy, but he clearly needs better training & likely shouldn’t be a mgr.I appreciate trying to find a solution, but the solution has to be reasonable & telling me to calm down b/c other guest could here my reasonable complaint is not the best approach-the embarrassment wasn’t my shame. I wasn’t asking for anything more than what I had paid for. I had to then, go back to the front desk to insist I be put into a comparable rm for which I had paid.

1st night was terrible! The rm had no heat, cable wasn’t working & no hot water! I slept w/ my coat on until 4:57am when I couldn’t take it any longer & maintenance was sent to my rm where the gentleman dismantled the unit & built it bck up, only for the heat to stop working again! Then in the morning, when I tried to take a hot shower I discovered there wasn’t any hot water in the rm that was after letting the water run for 10 mins! Not to mention I was in a Deluxe King rm w/ a rusty toilet bowl seat, it was HORRIBLE! I asked to be switched to another rm when I was offered a king (non deluxe rm) as a supplement that’s not a reasonable substitute! Furthermore, I was then put into a much smaller rm to which I refused to stay in b/c that is NOT what I had paid for.

Autograph collection