sonicwall netextender disconnect after 60 seconds

If you've used packet capture and log monitor yet have no more information regarding the disconnections, then the problem is with the software or connection profile on individual sytems. Obviously, here, also search for your VPN IP Address and see what comes up.

Ask your end users to log any timestamp they get DCd and report it to you so that you can search that time period for related events. It is not usually as verbose as packet capture, but it lets you search through recent log entries. The connection works fine but once in a month, if the connection drops it does not reconnect. It is what my office uses for whatever reason. Before it is suggested, I cant work with out SonicWall unfortunately. I dont get a blue screen if the computer sleeps with the VPN off or disconnected. If the disconnect cannot be reproduced and happens only a couple of times a day, then you may have better luck using the Log Monitor. I am running NetExtender on my Linux based server to connect to the another companys private network. However, after that, I got the ndis.sys blue screen when I let my computer go to sleep WHILE the VPN is running. This will give you the most information about what's happening and it will also give you error codes that you can reference in SonicWall KB Articles. If the disconnect happens fairly often, then set up a packet capture using the Filter to only show traffic from the VPN system's IP Address. To get a better idea of what's happening, I suggest starting at the Firewall itself.Ĭonnect to the VPN and log your system's IP Address. NetExtender (which I don't have installed right now) has a logging feature that you can read from within the application's UI, but isn't very helpful from my experience.

Sonicwall netextender disconnect after 60 seconds